Terms & Conditions

  1. CAMPAIGN PERIOD
    • This campaign (“Campaign”) is valid from 9 September 2025 to 16 September 2025 (“Campaign Period”).
    • All loan applications and extended warranty program (“EWP”) purchases must be completed within the Campaign Period to qualify.
  1. ELIGIBILITY
    • This Campaign applies exclusively to car financing applications submitted via Tras for NEW cars in Malaysia only.
    • Other car types, e.g used car financing, are strictly excluded from the Campaign.
    • Preferential rates for car financing are applicable only to applicants/customers who upload complete documents onto the Tras platform.
    • Only valid for loan value above RM20,000 up to a maximum of RM300,000.
  1. SUBMISSION WINDOW ELIGIBILITY
    • Applications must be submitted on working days (Monday to Friday) between 9.00 a.m. and 4.30 p.m. during the Campaign Period.
    • Applications received after 3.30 p.m. will be processed on the next working day.
    • For the avoidance of doubt, applications submitted within the Campaign Period but approved after the closing date shall still be eligible for this Campaign subject to Tras’ discretion.
  1. DECISION TIMELINE
    • Eligible applications with complete supporting documents and accurate information will receive a financing decision (e.g approval, rejection, or require more information) within 24 hours from the time of successful document upload.
    • The 24-hour timeline excludes weekends and public holidays.
    • This “24-hours” decision timeline will not be applicable for applications with incomplete or inaccurate documentation and/or information.
  1. DISQUALIFICATION/ CANCELLATION

    Tras, in its sole discretion, may disqualify any applicants/ customers and/or revoke the applications (at any stage of the Campaign) if:

    1. The applicant/customer does not meet any of the eligibility criteria as stated above;
    2. The applicant/customer breaches these Terms & Conditions or violates any applicable laws or regulations; or
    3. Tras, in its sole determination, reasonably believes that the applicant/customer has attempted to undermine the operation of this Campaign through fraud, cheating or deception and/or any other similar actions, undesired events, or incidents.
  1. CAMPAIGN PARTNERS & PREFERENTIAL RATES
    • Preferential financing rates for car financing are provided exclusively through the following partner banks:
      1. Bank Muamalat
        • As low as 1.79% for the first 31 approved Electric Vehicles (EV) customers and first 31 approved customers buying Internal Combustion Engine (ICE) models above RM200,000 in value (value excludes motor insurance). Kindly refer to Clause 7 for further details.
        • As low as 2.24% for cars between RM60,000 and RM200,000 in value (value excludes motor insurance).
        • As low as 2.73% for national cars below RM60,000.
      2. Maybank
        • As low as 2.24% for non-national and EV cars.
        • As low as 2.73% for national cars.
      3. AmBank
        • As low as 2.22% for non-national and EV cars.
        • As low as 2.98% for national cars.
    • All rates are subject to the respective banks’ policies, credit evaluation, approval process, and prevailing terms and conditions. The respective bank has the right to reject any applications without providing any reason to the applicant/customer.
    • The term “as low as” indicates that the final approved rate may vary depending on customer profile, financing tenure, and product type.
  1. SPECIAL BANK MUAMALAT PROMOTION
    • Minimum loan amount: RM80,000. Maximum loan amount: RM300,000.
    • Minimum tenure: Three (3) years. Maximum tenure: Seven (7) years.
    • Limited to the first 31 approved EV and 31 approved ICE customers.
    • The applicable rate remains valid for one (1) month from the date of the respective bank’s Letter of Undertaking (LOU).
    • Not valid for models that have not been launched during the campaign period e.g. Smart #5 and e.MAS 5.
  1. TRAS EXTENDED WARRANTY PROGRAM (EWP)
    • Applicants/Customers are entitled to a 10% discount on the Tras Extended Warranty Program for purchases within the Campaign Period.
    • This entitlement is only valid for EWP purchases at EON dealerships.
    • Notwithstanding the above, the entitlement remains subject to the separate terms and conditions governing the EWP which can be viewed here – https://www.chillax2u.com/tras_ewp/
  1. RIGHTS OF TRAS
    • Tras reserves the right to disqualify any applicant/customer who does not comply with these Terms and Conditions, or who has provided false, incomplete, or misleading information, without assigning any reason.
    • Tras reserves the right, at its absolute discretion, to amend, vary, suspend, extend or terminate the campaign, including rates or benefits, at any time without prior notice. Such changes can be made without any prior notice when deemed necessary for the best interest of the Campaign.
    • All decisions made by Tras and campaign partners in connection with this Campaign, including but not limited to eligibility, approval, interest rate offered, and any disputes, shall be final and binding on all applicants and customers. No further correspondence will be entertained.
    • Tras, its agents, partners, and representatives shall not be held liable to fulfill any of their obligations pertaining to the Campaign, these Terms & Conditions, or any associated rules and regulations if they are unable to do so due to circumstances beyond their control. They shall not be obligated to compensate the applicants/ customers in any way in such circumstances.
    • Pursuant to clause 5.1(c) above, Tras reserves the right to disqualify any applicant or withdraw any benefit under this Campaign if, in its opinion, there is evidence of fraud, dishonesty, or misuse of the Campaign.
  1. GENERAL
    • This Campaign is not exchangeable for cash or any other form of reward.
    • Tras is not a bank or lender and does not provide financing. Tras only facilitates the submission of loan applications through its platform and does not guarantee the approval of any application or the terms of any financing. All approvals, loan amounts, interest or profit rates, tenures, and other financing terms are determined solely by the participating financial institutions.
    • In the event of campaign termination, suspension, cancellation, postponement or extensions, whether intentional or due to unforeseen circumstances, decisions will be made at the sole discretion of the management of Tras, always keeping the best interest of the campaign and its applicants/ customers in mind.
    • All rights and privileges granted to Tras under these terms are irrevocable and not subject to rescission, restraint, or injunction under any circumstances. Applicants/ customers shall not have the right to seek injunctive relief or to restrain or otherwise interfere with the organisation of the Campaign, its production, distribution, exhibition, or any products derived from the Campaign.
    • Should any provision of these terms be found invalid, illegal, or unenforceable, it will not affect the validity of the remaining terms, which will remain in full force and effect.
    • The primary language of these Terms & Conditions is English. Any translations into other languages are for convenience only. In the event of inconsistencies between the English version and any translated versions, the English version shall prevail and govern in all respects.
    • It is agreed by the applicant/customer that any processing of personal data under these Terms and Conditions shall be in compliance with the Personal Data Protection Act 2010 (“PDPA”). By participating, applicant/customer hereby give consent for Tras to process their personal data in the manner and for the purposes described herein. All personal information of applicant/customer will be treated as Confidential Information (as defined below) in compliance with the PDPA.
    • The applicant/customer are deemed to have read, understood, accepted and agreed to be bound by the Terms and Conditions of this Campaign upon submission of an entry.
  1. LIMITATION OF LIABILITY
    To the extent permitted by law, Tras, its partners, affiliates, and its officers, employees, and agents shall not be liable for any loss, damage, cost, or expense incurred or suffered by any applicant or customer arising directly or indirectly from or in connection with this Campaign or loan approval process, including but not limited to any delay in processing, non-approval, variation, suspension, or termination of the Campaign, except where such loss or damage is caused by Tras’ gross negligence or wilful misconduct.
  1. GOVERNING LAW
    The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia and the Parties shall submit exclusively to the jurisdiction of the courts of Malaysia.